Kaizen Health Insurance Agency – Mobile Messaging & Website Terms of Service

Last Updated: 07/17/2026

Welcome to Kaizen Health Insurance Agency. These Terms of Service (“Terms”) govern your use of our website and participation in our SMS text messaging program (“Program”). By accessing our website or opting into our SMS Program, you agree to these Terms.

1. Program Name and Description

Kaizen Health Insurance Agency Alerts provides informational text messages, including:

Health insurance reminders

Enrollment deadlines

Coverage updates

Customer support messages

General health-related information

Message frequency will vary based on your interactions with us.

2. Opt-Out Instructions

You may cancel the SMS service at any time. Simply text “STOP” to the shortcode.

Upon sending “STOP,” you will receive a confirmation SMS.

Following this confirmation, you will no longer receive SMS messages from us.

3. Rejoining Instructions

If you wish to rejoin, opt in again through our website or by signing up as you did initially. We will then resume sending SMS messages to you.

4. Help Instructions

For assistance:

Reply “HELP” to any message for SMS support

Contact us directly:
📧 [email protected]
📞 561-564-0826

5. Carrier Liability Disclaimer

Wireless carriers are not liable for delayed, undelivered, or misdirected messages.

6. Message & Data Rates

Message and data rates may apply for any SMS messages sent to or from us. Frequency of messages varies depending on your subscription preferences and interactions. For questions regarding your text or data plan, contact your wireless provider.

7. Privacy Policy

Your privacy is important to us. For full details, please refer to our Privacy Policy:
👉 https://kaizenhealthagency.com/terms-conditions

8. Compliance with Industry Standards

This Program complies with the CTIA Short Code Monitoring Handbook, TCPA regulations, and all applicable carrier guidelines.

9. Prohibited Content

You agree not to use our services for prohibited purposes, including:

Unlawful, fraudulent, or misleading communications

Phishing, smishing, or social engineering attempts

Messages involving SHAFT content (sex, hate, alcohol, firearms, tobacco) unless permitted under federal and state law

Violations may result in suspension of service and reporting to carriers.

10. Limitation of Liability

We are not liable for any damages, losses, or injuries arising from use of our SMS Program or website, except as required by law.

11. Governing Law

These Terms are governed by and construed under the laws of the United States and the State of Florida, without regard to conflict of law principles.